Blackboard Learn ™
Student Support
Respondus Support
V.E.I.L. InformationStudent Support
First, make sure you have completed and validated your registration (paid registration) for the current quarter. Example: FA-19
Your username is composed of: your last name followed by and underscore and your student number. Example: rivera_12345.
Your password will be sent to you once you are successfully enrolled. If you have not received it or have lost it, please write us at: [email protected]
Please send an email to [email protected] to request a new password with your name and student number
To report technical problems with the Blackboard Learn⢠platform, create a service ticket using the following address: https://studentservice.pupr.edu
Remember that you must include the following information to report technical problems:
- First name and last name
- Student number
- Course number and section
- Professor
- Detailed explanation of the problem
- Print Screen (In case an error message appears)
System Announcements
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Oriéntate y completa tu FAFSA
(Wednesday, April 17, 2024)
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Blackboard Conditions of Use
(Tuesday, March 12, 2019)
Academic Honor Pledge
I affirm I am the student registered for and taking this course. Misrepresentation is considered academic misconduct and may result in failure of the course and/or further disciplinary action, including dismissal from the University.
Blackboard Conditions of Use
For purposes of these Conditions of Use, the term “Content” means any material, information, communication, text, graphic, link, electronic art, animation, audio, video, photo, or other data used in connection with Polytechnic University of Puerto Rico (“PUPR”) online course (a “ Course”).
With respect to any Content posted by you in connection with a Course, you represent and warrant to (“PUPR”) that you either (a) own the copyright to the Content, (b) obtained appropriate consent for the use of the Content, or (c) are otherwise lawfully using and/or posting the Content.
With respect to any Content that you (a) do not own the copyright to, (b) have not obtained appropriate consent for the use of, or (c) are otherwise not lawfully using, you may not copy, reproduce, publish, distribute, modify, create derivative works of, rent, lease, sell, transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit such Content in whole or in part. You may not store any Content owned by or licensed to Polytechnic University (“PUPR”) in any form or medium, including, but not limited to, archival file or computer-readable file.
You may not copy, reproduce, publish, distribute, modify, create derivative works of, rent, lease, sell, transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit the design or other features of a Course that do not constitute Content. You may not store any Course owned by or licensed to Polytechnic University (“PUPR”) in any form or medium, including, but not limited to, archival file or computer-readable file.
Copyright Notice
The materials on this course website may be subject to U.S. and International Copyright Law. The materials on this course website are only for the use of students enrolled in this course for purposes associated with this course and may not be further retained or further disseminated.
Respondus support
LockDown Browser is a custom browser that locks down the testing environment within a learning management system. Used at over 1000 higher ed and K-12 institutions, LockDown Browser is the top choice of educators for securing online exams in classrooms or proctored environments.
Data Privacy Overview
Privacy is central to the Respondus Monitor architecture. It minimizes the personal data being collected, uses an automated system to analyze it, and then restricts access to the results.
Compliance & Certification
Respondus Monitor meets the security requirements of FERPA, GDPR, CCPA, Privacy Shield, and SOC 2 certification. Respondus engineers are AWS Certified.
Respondus ResourcesV.E.I.L. INformation
Regular Hours
Monday - Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 3:00 PM
Contact Information
Cuauhtemoc Godoy, Ed. D. PE. - VEIL Director
[email protected]
(787) 622-8000 ext. 243, 640
Heriberto Sanabria, Blackboard System Administrator
[email protected]
(787) 622-8000 ext. 389
Juan M. Pagan , Jr. Blackboard Administrator
[email protected]
(787) 622-8000 ext. 242
How to report problems associated with Blackboard
All technical problems associated with the use of the Blackboard platform must be reported through a Service Ticket, using the following address: https://studentservice.pupr.edu